We take your privacy seriously - here's exactly how we handle your information
Got questions about how we handle your info? Don't hesitate to reach out to our privacy team.
Email: privacy@echosynapse.info | Phone: (416) 555-0187
Look, we're a tech law firm, so we practice what we preach when it comes to data protection. This policy isn't just legal boilerplate - it's our commitment to you about how we handle the personal information you share with us.
EchoSynapse Legal Solutions operates out of Toronto, Ontario, and we're bound by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you're in the EU or dealing with EU clients, we've also got you covered under GDPR standards.
Bottom line: your data is yours, and we're just borrowing it to provide you with legal services. We won't sell it, we won't abuse it, and we'll protect it like it's our own.
We're not in the business of collecting data for fun. Here's what we actually do with it:
Providing the tech law services you hired us for - patents, contracts, compliance work, dispute resolution, etc.
Responding to your inquiries, sending updates about your case, and keeping you in the loop.
Processing payments, sending invoices, and maintaining financial records as required by law.
Making our website better, understanding what content is helpful, and improving our service delivery.
We'll never use your personal info for unrelated marketing without your explicit consent. That's not how we roll.
We don't sell your data. Period. But there are some situations where we might need to share it:
We work with trusted third parties who help us run our practice - think cloud storage providers, payment processors, and case management software. They're all bound by confidentiality agreements and can only use your data to help us serve you.
If we're required by law, court order, or government request, we might need to disclose your information. We'll fight any unreasonable requests, but sometimes we gotta comply.
If your legal matter involves other parties (like patent offices, opposing counsel, or business partners), we'll share relevant info as needed. You'll always know who we're talking to.
If we ever merge with another firm or sell our practice (unlikely, but you never know), your information would transfer to the new entity under the same privacy protections.
Under PIPEDA and GDPR, you've got some solid rights when it comes to your personal data:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal info we hold about you |
| Correction | Ask us to fix any inaccurate or incomplete information |
| Deletion | Request we delete your data (subject to legal retention requirements) |
| Portability | Get your data in a format you can take elsewhere |
| Object | Object to certain types of processing |
| Withdraw Consent | Change your mind about how we use your data |
Heads up: As a law firm, we're required to keep certain records for specific periods (usually 7-10 years depending on the document type). So while we'll honor deletion requests where possible, some info needs to stick around for regulatory compliance.
To exercise any of these rights, just shoot us an email at privacy@echosynapse.info or give us a call.
Yeah, we use cookies - but only the essential ones and analytics to make our site work better. Here's the breakdown:
These keep the site functioning - things like remembering your cookie preferences, maintaining secure sessions, and basic functionality. Can't really turn these off without breaking the site.
We use basic analytics to understand which pages people visit and how they navigate our site. This helps us figure out what content is useful. All data is anonymized.
You can manage your cookie preferences anytime:
Most browsers let you control cookies through their settings. Just know that blocking all cookies might mess with site functionality.
As a tech law firm, we walk the walk when it comes to cybersecurity. Here's what we do to protect your data:
End-to-end encryption for data in transit and at rest
Multi-factor authentication and role-based access
Canadian-based servers with enterprise-grade security
Automated encrypted backups with disaster recovery plans
Regular vulnerability assessments and penetration testing
Ongoing security awareness and privacy training
We primarily store data in Canada, but some of our service providers might have servers in other countries (usually the US or EU). When data crosses borders, we make sure it's protected:
If you're concerned about where your data is stored, let us know - we can usually accommodate specific requirements, especially for sensitive legal matters.
Our services are designed for businesses and adults. We don't knowingly collect personal information from anyone under 18.
If you're a parent or guardian and think your kid has provided us with personal info, please reach out immediately and we'll delete it.
In the rare case where we provide legal services involving a minor (like estate planning or guardianship matters), we work with their legal guardian and follow additional privacy protections.
Technology law and privacy regulations evolve constantly (we know - we practice in this area). So we might need to update this policy from time to time.
When we make changes:
We recommend checking back periodically, especially if you're a client or visitor who cares about this stuff (and you should).
Questions about this privacy policy? Concerns about how we're handling your data? Want to exercise your rights? We're here to help.
EchoSynapse Legal Solutions
2500 Yonge Street, Suite 1402
Toronto, ON M4P 2H7, Canada
(416) 555-0187
privacy@echosynapse.info
info@echosynapse.info
If you're not satisfied with how we've handled your privacy concern, you have the right to file a complaint with:
But honestly? Just talk to us first. We're reasonable people who take privacy seriously, and we'll do our best to make things right.
Privacy law is literally what we do. If anything's unclear or you want to discuss how we protect your specific data, just reach out.
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